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QuickBooks on Private Cloud FAQs

Is there any set-up fee?

No, there is no set up fee for QuickBooks hosting.

 

Can I drag & drop files from my local computer?

Yes, you have the ability to drag and drop files from your local computer as well as copy\paste from your local computer programs.

 

Do you offer any help in moving data?

Yes, we do. We will help you move your QuickBooks software and data from your location to our server in our data center. Setup is easy and Welcome Networks' experienced support team is available and ready to walk you through the process. If you would rather do it on your own, Welcome Networks' support site is well equipped with the resources you need to get started immediately.

 

How do I get my other software in the cloud?

We suggest you look at our services of private cloud for Accounting firms or SMBs. We can help you move all of your business applications and files to your private cloud. This will eliminate all of your IT headaches and save money on IT costs in the long run.

 

Do you offer any Document Management systems that can help me go paperless?

Yes. You can become a paperless office by using our document management systems and online filing cabinet. With direct remote scan technology, you can transfer your hard-copy files into electronic format and recycle all paper documents.

 

Our cloud supports multiple document management solutions that give you the ability to scan source documents and other materials directly up to your secure storage drive for anytime, anywhere secure access. Our document management options include SmartVault integration with QuickBooks as well as other document management programs that allow you to search documents, split or merge PDFs, and even put custom notes or stamps on a document before filing it away in your online filing cabinet.

 

Can I shadow my remote employee or client sessions?

Yes, you can shadow sessions of users\clients under your account. You can answer a client's question about QuickBooks® or the other applications they're working in. We give you the ability to easily shadow them on their desktop to give them tutorials or help with questions. When shadowing a client, you won't see their private content like personal email, but only what they have opened at that point of time. During shadowing, you can drive the mouse and see what your users are looking at to give them real-time help.

 

Do I need to backup QuickBooks?

We do include backup and disaster recovery as part of our service. We do not backup QuickBooks backup (.qbb) files on the system and backup only live QuickBooks files. There is no need for you to manually backup your data on the system. If you would like to make manual backups you are still welcome to do so and move them to the local computer for long-term archiving and storage.

 

With Welcome Networks' QuickBooks hosting, how do I get a physical copy of my files?

You can download your company file anytime to create a backup copy on your local computer.

 

Isn't there a remote access feature already built into QuickBooks?

QuickBooks Pro does not allow remote access. Only QuickBooks Premier offers a remote access feature. However, even with this service, only one user at a time may take control over one remote computer. A user must be physically present at each computer to set up a session. It may work for training demos or financial presentations but unsatisfactory for telecommuting or outsourced bookkeeping.

 

I know QuickBooks Online doesn't offer the full features of QuickBooks, but aren't web plug-ins available for the missing features?

While some of the missing features are available through plug-ins, many are not. There is no plug-in that can make it fully functional like the desktop version QuickBooks.

 

Can I create PDF's from my application?

Yes, you are able to create PDF's from your application.

 

How does hosting QuickBooks save me on PC maintenance?

Having QuickBooks Hosted in our cloud removes the need to install or run QuickBooks on your PC. You run your software remotely with full functional capabilities. Welcome Networks manages all software maintenance and upgrades automatically for you. This will remove the cost of downtime and improve efficiency of your business processes.

 

Do you support all QuickBooks Add-ons and extensions?

Mostly yes, Welcome Networks' Cloud is compatible with most programs that can connect with QuickBooks via the QuickBooks Web Connector. But there is thousands of different add-ons available that integrate with QuickBooks and unfortunately there is no set standard for how they are designed to sync or integrate with QuickBooks. Our redundant hosting environment is fully compatible with all applications that can sync with QuickBooks via the QuickBooks Web Connector, Intuit Sync Manager or IIF import/export. The Intuit Sync Manager is built into QuickBooks and allows all applications available in the Intuit App Center to sync with QuickBooks in our hosted environment.

 

Some of the applications currently available in the cloud include:

  • Smart Vault
  • Avalara
  • Bill.com
  • Qvinci
  • Expanded Reports
  • PDF Creator/Reader
    • CS QuickBooks Data Utility
    • Page Manager Document Management
    • SpringAhead Time & Billing

I am a ProAdvisor. Can I host my client's QuickBooks on your servers and manage them instead of Self-Hosting them?

If you are a QuickBooks ProAdvisor and Intuit Solution Provider, you can use our infrastructure at Welcome Networks' Cloud to host QuickBooks for your clients. Self-hosting is expensive and can cost you thousands of dollars for new hardware and software, updates, and a larger IT staff to maintain and troubleshoot your system problems. Even after so much expense, it will be hard for you to ensure the security, redundancy, agility and performance that we can deliver for your clients from our infrastructure for a fraction of the cost.

 

Welcome Networks' Cloud hosting services includes:

  • Access to all supported versions of QuickBooks (Pro, Premier, Enterprise etc.).
  • Setup, upgrades, and maintenance for your infrastructure.
  • Redundancy, backups, and much more!.

We can bill you or your client based on your preference. You can pass these charges along to your clients or not - whatever is most appropriate for your accounting practice.

 

You can also use our free tools like shadowing to instantly help your clients answer a question or provide any tutorials.

 

If you need other programs or need an add-on that is not compatible with our redundant hosting environment, you should look into the option of having a private cloud for your business. We can set that up for you for a one-time setup fee and an additional monthly fee. Please contact us and we will suggest an appropriate solution based on your needs.

 

Do you sell or lease QuickBooks?

No, we don't. We are an expert IT services provider and provide only services. You must own a legal copy of Intuit's QuickBooks.

 

What is the difference between QuickBooks Online & QuickBooks Cloud Hosting?

QuickBooks Online does not offer the full functionality of Intuit's QuickBooks desktop versions (Pro, Premier or Enterprise) and it is a watered-down version of the powerful accounting software and somewhat different program to learn and navigate than the desktop editions.

 

We only host full desktop versions of QuickBooks with full features including the ability to do inventory, grouping, and other features only included in the full desktop versions.

 

For companies with multiple QuickBooks files, we are a very cost effective alternative to QuickBooks Online because we charge per user instead of per file like QuickBooks Online charges.

 

Some features that are not available in QuickBooks Online are below:

  • Sales order tracking.
  • Support for multiple companies in one subscription.
  • Job costing or estimating.
  • Customized price levels.
  • Integration with ACT! Hosting, Word, or Outlook.
  • Online bill payment.
  • Forecasts.
  • Business plans.

I am from Canada and I need to run Payroll. Can I sign up?

If you are running Canadian or UK QuickBooks and need Payroll, please note that payroll requires a dedicated Server so you should contact us for your private cloud setup.

 

Do you host the French version of QuickBooks?

Yes we do.

 

What would the experience be like?

Working on QuickBooks in private cloud is almost 4x faster and uses 73% less bandwidth than Microsoft Terminal Services Hosting. Our solution works on all operating systems and delivers high-resolution stunning graphics, and flawless printing.

 

Hosting QuickBooks Pro on Welcome Networks

Simply purchase a copy of Intuit's QuickBooks Pro and hosts your versions including 2010, 2011, 2012 and 2013 on our secured cloud. With QuickBooks Pro Hosting, a total of 3 can access your Pro company file at the same time. Users can be located in different locations or may be working from different devices. QuickBooks Pro meets the accounting and reporting needs of many businesses and Welcome Networks' Cloud extends the capabilities of QuickBooks Pro.

 

QuickBooks Premier on Welcome Networks

Host your QuickBooks Premier versions including 2010, 2011, 2012 and 2013 on our secured cloud. Hosting your QuickBooks files with Welcome Networks' Cloud allows a total of 5 to access your Premier file at the same time. QuickBooks Premier offers enhanced reporting, some basic inventory tracking features and better business planning features when compared with Pro. QuickBooks Premier Accountant's edition also allows users to access any Pro or Premier file without requiring an upgrade to the client file, a very powerful feature. Welcome Networks' Cloud infrastructure for your QuickBooks Premier Hosting simplifies collaboration between accountants and your clients or between coworkers, management and other collaborators.

 

Welcome Networks' Cloud also hosts all industry specific version of Premier including:
  • QuickBooks Premier Professional Services 2010, 11, 12, 13.
  • QuickBooks Premier General Business 2010, 11, 12, 13.
  • QuickBooks Premier Manufacturing and Wholesale 2010, 11, 12, 13.
  • QuickBooks Premier Contractor 2010, 11, 12, 13.
  • QuickBooks Premier Retail 2010, 11, 12, 13.
  • QuickBooks Premier Non-Profit 2010, 11, 12, 13.

 

QuickBooks Premier versions provide custom reports for the specific products or services your industry is involved in. For example, QuickBooks Premier Contractor helps contractors analyze jobs by profitability and bill clients progressively by the jobs and phase you are in. On the other hand, QuickBooks Premier Manufacturing helps track inventory reorders and sales by product and customer. Manufacturers and wholesalers could also benefit from our Fishbowl Inventory hosting services to remotely manage inventory at any time, and retailers can utilize our QuickBooks POS Online hosting services to easily share POS database across many stores.

 

QuickBooks Enterprise on Welcome Networks' Cloud

QuickBooks Enterprise Solutions is the most advanced QuickBooks version and allows users to easily manage their business at a fraction of the cost of comparable systems.

 

If you already own a license for QuickBooks Enterprise, you should look at our services for SMBs because that will provide you the most benefits with minimum expenses. Usually there may be one or more applications that will also be installed on your environment if you use QuickBooks Enterprise in your office.

 

QuickBooks Enterprise is built for larger companies allowing simultaneous access for up to 30 users. QuickBooks Enterprise also offers significant enhancements versus QuickBooks Pro or Premier including management for over 100,000 inventory items, improved multi user functionality, Intuit Statement writer and improved reporting, company file consolidation capabilities, extensive inventory reporting and tracking, enhanced security features and increased capabilities to work with 3rd party software programs. Host your QuickBooks Premier versions including 2010, 2011, 2012 and 2013 on our secured cloud.

 

Welcome Networks' Cloud hosts the following versions of QuickBooks Enterprise:
  • QuickBooks Enterprise Accountant Edition 9.0, 10.0 and 11.0, 12.0, 13.0.
  • QuickBooks Enterprise Professional Services 9.0, 10.0, 11.0 and 12.0, 13.0.
  • QuickBooks Enterprise Contractor Edition 9.0, 10.0, 11.0 and 12.0, 13.0.
  • QuickBooks Enterprise Manufacturing and Wholesale Edition 9.0, 10.0, 11.0 and 12.0, 13.0.
  • QuickBooks Enterprise Non Profit Edition 9.0, 10.0, 11.0 and 12.0, 13.0.
  • QuickBooks Enterprise Retail Edition  9.0, 10.0. 11.0 and 12.0, 13.0.
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